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| | “Certain words and phrases are useful for the purpose of releasing pent-up emotions, or putting babies to sleep, or inducing certain emotions and attitudes in a political judicial audience." (Cohen, 812). |
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< | Reading this quote I thought: What words and phrases do law firms, trained in the mastery of words and manipulation of phrases, use to allow its worker bay-bees to sleep at night? During my 2-year experience working at a firm the area of law I was most disgusted with was the area of law that firms are increasingly touting as their saving grace: Pro bono. Pro bono cases were consistently referenced as the only times when an attorney felt they had done well, yet pro bono work was spoken of as though it were a side dish to the main course of insurance amalgamations and antitrust defense. The below is an exploration of the meaning of pro bono to a law firm, and what it may illuminate about the problems with firms and how to fix it. |
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> | I believe the phrase law firms, trained in the mastery of words and manipulation of phrases, use to allow its worker bay-bees to sleep at night is Pro Bono. During my 2-year experience working at a firm pro bono was both the area of law with which I was most disgusted, and the area of law the firm increasingly touted as its saving grace. Pro bono cases were consistently referenced as the only times when an attorney felt they had done well, yet pro bono work was spoken of as though it were a side dish to the main course of insurance amalgamations and antitrust defense. The below is an exploration of the meaning of pro bono to a law firm, and what it may illuminate about the problems with firms and how to fix it. |
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| | “All concepts that cannot be defined in terms of the elements of actual experience are meaningless." (Cohen, 826). |
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< | The only elements through which firms attempt to define the pro bono experience are hours. Law firms institute pro bono hour requirements. They award prizes (coffee mugs, blankets, and handbags emblazoned with the firm name) that increase in worth according to the amount of hours completed. Some firms use the number of hours spent on pro bono projects in their calculus of who makes partner. Still others allow their attorneys to “credit” the time spent on pro bono projects towards the required number of billable hours. To me this is the most disgusting display of the devaluation of the potential benefit of pro bono. By re-naming hours spent on pro bono cases “credits,” firms imply real work was not done, but because of their benevolence they will agree to call it real work. But wasn’t this work done for the public good? Why is this not real? What could be more real than saving a man’s life by stopping the state from murdering him (ironically in it’s attempt to instill how wrong it was for him to commit murder)? |
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> | The only elements through which firms attempt to define the pro bono experience are hours. Law firms institute pro bono hour requirements. They award prizes (coffee mugs, blankets, and handbags emblazoned with the firm name) that increase in worth according to the amount of hours completed. Some firms use the number of hours spent on pro bono projects in their calculus of who makes partner. Still others allow their attorneys to “credit” the time spent on pro bono projects towards the required number of billable hours. Deeming pro bono work "credits" is the most disgusting display of the devaluation of the potential benefit of pro bono. By re-naming hours spent on pro bono cases “credits,” firms imply real work was not done. But wasn’t this work done for the public good? Why is this not real? What could be more real than saving a man’s life by stopping the state from murdering him (ironically in it’s attempt to instill how wrong it was for him to commit murder)? |
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< | The disgusting display of the Sullivan & Cromwell associates who handled just such a pro bono case in Maples v. Thomas is an example of how the attorneys working pro bono cases really don’t give a shit. One would think (or at least hope) that there would be no more important case than one in which the outcome at stake is a human life. Not so for these associates who left the firm (and were rewarded with more prestigious positions at another firm) without turning over responsibility for this death-row inmate’s case. I doubt the associates forgot to turn over the cases they handled in which millions of dollars were at stake. That would have been unethical. The callous indifference towards human life exhibited by these attorneys exemplifies the dissociation bred via firms’ quantification of pro bono hours, between what a case does for the public, and what the law does for the firm/attorneys who work for it. |
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> | The disgusting display of the Sullivan & Cromwell associates who handled just such a pro bono case in Maples v. Thomas is an example of how the attorneys working pro bono cases really don’t give a shit. One would think (or at least hope) that there would be no more important case than one in which the outcome at stake is a human life. Not so for these associates who left the firm (and were rewarded with more prestigious positions at another firm) without turning over responsibility for this death-row inmate’s case. I doubt the associates forgot to turn over the cases they handled in which millions of dollars were at stake. That would have been unethical. The callous indifference towards human life exhibited by these attorneys exemplifies the dissociation bred via firms’ quantification of pro bono hours, between what the law does for the public, and what the law does for the firm. |
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< | Pro bono work is about the number of hours worked, not the outcome for the people, the public. But this shouldn’t be a surprise. Firms and lawyers consistently quantify their work and turn people into numbers. Measuring performance by numbers perhaps makes sense when working for a corporation, which doesn’t really exist anyway, but in terms of the functionalist approach when helping humans, it does not. It feels so good to help somebody, yet law firms have to turn the hours spent achieving this goal into billable quantities. Why must they create this extra reward? Saying something requires an extra reward makes people devalue the emotional good they feel from helping others. This takes an attorney’s attention away from the emotional impact their pro bono work made on them and the human they helped. Perhaps instead of the parade of hours by which pro bono is currently measured, it would be better, more functional to compile testimonies from individuals involved in pro bono (the attorneys and clients), the emotions they felt, and the lesson they learned. |
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> | Pro bono work is about the number of hours worked, not the outcome for the people, the public. But this shouldn’t be a surprise. Firms and lawyers consistently quantify their work and turn people into numbers. Measuring performance by numbers perhaps makes sense when working for a corporation, which doesn’t really exist anyway, but in terms of the functionalist approach when helping humans, it does not. It feels so good to help somebody, yet law firms have to turn the hours spent achieving this goal into billable quantities. Why must they create this extra reward? Saying something requires an extra reward makes people devalue the emotional good they feel from helping others. This takes an attorney’s attention away from the emotional impact their pro bono work made on them and the human they helped. Perhaps instead of the parade of hours by which pro bono is currently measured, it would be better, more functional, to compile testimonies from individuals involved in pro bono (the attorneys and clients), the emotions they felt, and the lessons they learned. |
| | If we are not satisfied by defining the concept of doing work on behalf of the public good with the emotional experience obtained from doing that good, then our work is meaningless. |
| | We play with words but the joke is on us. To reduce something so human into hours and percentages robs a meaningful experience of the emotional benefit it provides, and thus leaves one feeling hollow and empty inside. Pro Bono work is a band-aide; a mask on a skeleton. It exemplifies the disconnect between what is important (life) and what we are told should be important ($/hours). Perhaps by focusing on the emotions doing pro bono work makes attorneys and their clients feel, this area of law firms can be functional. |
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