Law in the Internet Society

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Wikipedia: Anarchy or Hierarchy?

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 Introduction
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This paper addresses whether Wikipedia confirms the "analytic proposition of central importance" that, for functional goods where MC=0, production without property rights--that is, anarchism--produces inherently superior products. Though Wikipedia fashions itself as an "open" community, Wikipedia is distinctly hierarchical. Not only does Wikipedia impose non-trivial costs on participants that discourage participation in the Wikipedia community, it may also dissuade entry into the community in the first place. Moreover, Wikipedia is not simply an aggregation of information; it is also an organization accountable to, among others, the private (often corporate) benefactors that make its non-profit project financially feasible. To the extent Wikipedia relies on these interested parties, their (the benefactors') expectations and preferences may exert exclusionary influence over content development. Though these aspects of Wikipedia do not necessarily undermine its qualitative superiority, they nevertheless offer reasons to question whether its qualitative superiority is a function of anarchism.
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This paper addresses whether Wikipedia confirms the "analytic proposition of central importance" that, for functional goods where MC=0, production without property rights--that is, anarchism--produces inherently superior products. Though Wikipedia fashions itself as an "open" community, Wikipedia is distinctly hierarchical. Not only does Wikipedia impose non-trivial costs on participants that discourage participation in the Wikipedia community, it may also dissuade entry into the community in the first place. Moreover, Wikipedia is not simply an aggregation of information, but also an organization accountable to, among others, the private (often corporate) benefactors that make its non-profit project financially feasible. To the extent Wikipedia relies on these interested parties, its benefactors' expectations and preferences may exert influence over content development with exclusionary consequences. Though these aspects of Wikipedia do not necessarily undermine its qualitative superiority, they nevertheless offer reasons to question whether its qualitative superiority is a function of anarchism.
 Wikipedia's Superiority: Should We Thank Anarchy?
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"Anarchism" can have different meanings in different contexts, and this paper uses the term to describe a system that rejects exclusionary rules and traditional systemic mechanisms for limiting the evolution (and therefore improvement) of a product. Although Wikipedia rejects the proposition that it is anarchistic, this is not dispositive. Instead, it is helpful to look at Wikipedia's power structure--and the barriers to openness embedded within it--to determine whether anarchism is responsible for Wikipedia's inherent superiority.
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"Anarchism" can have different meanings in different contexts, and this paper uses the term to describe the freedom from exclusionary rules and traditional systemic mechanisms for limiting the evolution (and therefore improvement) of a product. Although Wikipedia rejects the proposition that it is anarchistic, this is not dispositive. Instead, it is helpful to look at Wikipedia's power structure--and the barriers to openness embedded within it--to determine whether anarchism is responsible for Wikipedia's inherent superiority.
 
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Far from a kumbaya-esque exchange of ideas, with large numbers of users' actions organically resulting in an equilibrium of "truth," Wikipedia is largely edited, monitored and developed by a minority of "volunteer administrators" who, although elected, wield a disproportionate amount of power over the site's content. Unlike most editors who quickly enter and leave the Wikipedia community, administrators are endowed with significant powers including deleting articles, locking pages to prevent further edits and even blocking individual users from editing any Wikipedia entry. Jimmy Wales, Wikipedia's founder, admits that Wikipedia is maintained and monitored by what amounts to a Wiki elite: "A lot of people think of Wikipedia as being 10 million people each adding one sentence . . . . But really, the vast majority of the work this done by a small core community." Indeed, research shows that about 1% of Wikipedia editors account for roughly 50% of edits to the site.
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Far from a kumbaya-esque exchange of ideas, with large numbers of users' actions organically resulting in an equilibrium of "truth," Wikipedia is largely edited, monitored and developed by a minority of "volunteer administrators" who, although elected, wield a disproportionate amount of power over the site's content. Unlike most editors who quickly enter and leave the Wikipedia community, administrators are endowed with significant powers including deleting articles, locking pages to prevent further edits and even blocking individual users from editing any Wikipedia entry. Jimmy Wales, Wikipedia's founder, admits that Wikipedia is maintained and monitored by what amounts to a Wiki elite: "A lot of people think of Wikipedia as being 10 million people each adding one sentence . . . . But really, the vast majority of the work this done by a small core community." Indeed, research shows that about 1% of Wikipedia editors account for roughly 50% of edits to the site. This core group of Wikipediate bureaucrats forms what may be called the "Wikipedia elite."
 
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This dynamic magnifies the elite's editorial control over Wikipedia, which raises the specter of exclusion. Because Wikipedia bureaucrats are generally users who contribute and edit a disproportionately large amount of site content, administrators may preference content that is consistent with (or at least does not question) their own edits. Thus, the 50% of edits that the 99% of users make must survive the scrutiny of a distinctly self-interested group. Even assuming administrators are completely objective in their decisionmaking, the perception of and potential for bureaucratic abuse and/or bias may be sufficient to discourage participation. Not only do the Wikipedia elite therefore have power to skew content development in favor of bureaucratic viewpoints and preferences, their mere existence may erode trust in Wikipedia's "openness" by reducing user's confidence that their edits will survive the review process. After all, If users come to believe their edits will stand or fall not according to their merits, but rather according to the subjective preferences of Wikipedia's bureaucracy, it is commonsense that they (users) will feel that meaningful participation has been restricted.
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The Wikipedia elite's control over content raises the specter of exclusion. Because Wikipedia bureaucrats are generally users who contribute and edit a disproportionately large amount of site content, administrators may preference content that is consistent with (or at least does not question) their own edits. The 50% of edits that the 99% of users make must therefore survive the scrutiny of a distinctly self-interested group. Even if administrators are entirely "objective" decisionmakers, the potential for and perception of bureaucratic abuse and/or bias may be sufficient to discourage participation. Thus, whether the Wikipedia elite actually skew content development in favor of bureaucratic viewpoints and preferences is a secondary issue because their mere existence erodes Wikipedia's "openness" by reducing user's confidence in a meaningful, good-faith review process. If users come to believe their edits will stand or fall not according to their merits, but rather according to the subjective preferences of the Wikipedia elite, it follows that participation will feel restricted--and users will be excluded--by virtue of Wikipedia's hierarchy.
 
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The effects of Wikipedia's bureaucratization go further, however, as they present potential editors with non-trivial costs. A 2009 Wall Street Journal article explained, 49,000 editors left Wikipedia in the first quarter of 2009--10 times more than left in the first quarter of 2008--because of the "plethora of rules Wikipedia has adopted to bring order to its unruly universe -- particularly to reduce infighting among contributors about write-ups of controversial subjects and polarizing figures." To the extent new editors must understand the Wikipedia power structure, conform to a Manual of Style, adhere to templates, contend with highly motivated and more technologically powerful users, and shape their content in a way that makes its removal and/or alteration less likely, participation in the Wikipedia community involves costs that may have the same exclusionary impact that traditional property rights effect. In other words, where the absence of property rights opened the door to participation in the Wikipedia community, an increasingly complex set of rules governing participation may be having the opposite effect. While these barriers to participation are not derived from a legal regime akin to copyright, their exclusionary consequences are nevertheless comparable to property rights'. To the extent this is true, it seems too formalistic to still credit anarchism for Wikipedia's qualitative superiority on the grounds that the exclusionary rules pervading the community, while significant, are not products of property rights.
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The effects of Wikipedia's bureaucratization go further, however, as they present potential editors with non-trivial costs. A 2009 Wall Street Journal article explained, 49,000 editors left Wikipedia in the first quarter of 2009--10 times more than left in the first quarter of 2008--because of the "plethora of rules Wikipedia has adopted to bring order to its unruly universe -- particularly to reduce infighting among contributors about write-ups of controversial subjects and polarizing figures." To the extent new editors must understand the Wikipedia power structure, conform to a Manual of Style, adhere to templates, contend with highly motivated and more technologically powerful users, and shape their content in a way that makes its removal and/or alteration less likely, participation in the Wikipedia community involves costs that may have the same exclusionary impact that traditional property rights effect. In other words, where the absence of property rights opened the door to participation in the Wikipedia community, an increasingly complex set of rules governing participation may be having the opposite effect by placing the Wikipedia savvy at a clear advantage in the editing process vis-a-vis newcomers and technology novices. While these barriers to participation are the result of a legal regime akin to copyright, their exclusionary consequences are nevertheless comparable to property rights'. It would therefore seem like foolishness in the name of formalism to credit anarchism for Wikipedia's qualitative superiority on the ground its exclusionary rules, while significant, are not products of property rights.
 Finally, Wikipedia faces operational realities and, as a result, accepts donations from private (often corporate) entities in order to finance its operations. While these donors may not exert direct influence over Wikipedia, they nevertheless impose, indirectly, their expectations and values on the organization's leaders. To the extent Wikipedia relies on these entities, its content faces an outer limit of its benefactors values and/or expectations. To stay within this limit, it seems inevitable that content will be excluded notwithstanding users' preferences--thus, Wikipedia's "organic" evolution of Wikipedia will become increasingly "synthetic."

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